Do you accept Pre-Paid Gift Cards?
Unfortunately we do not accept Pre-Paid Gift Cards. Our system only accepts PayPal and major Credit/Debit Cards that are linked to a valid Billing Address.
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How can I check on the status of my order?
If you wish to check your current order status e-mail us at info@take3print.com
Which items have shipping restrictions and why?
Due to flammability and postal regulations, we are unable to ship certain items outside of the U.S. Lower 48 States. These items are listed below:
802 Spot Remover
All Purpose Foam Cleaner – 5.5oz Aerosol
All Purpose Shoe Cement
Shoe Stretch
Angelus x Grex Airbrush Combo Kit
Basics Kit
Clear Shoe Cement
Grex Airbrush Combo Kit
Leather Dyes (3oz. Cannot be sold within California)
Leather Preparer & Deglazer
Mink Oil – 5.5oz Aerosol
Roll Call Military Edge Dressing
Shine & Dye
Sole Bright
Starter Kit (Leather Preparer & Deglazer Only)
Suede Dyes
Suede Renew
Wagner Heat Gun
Water & Stain Repellent – 5.5oz Aerosol
At the moment, 3oz. Leather Dye cannot be sold within California due to C.A.R.B. restrictions. This is only temporary and we are working directly with C.A.R.B. to have this rectified.
What does “Fulfilled” mean?
Fulfilled means it has been packed and it is on its way out or is already out of our facility. It will have a tracking number associated with it that will update in a few hours after being fulfilled.
What does “Unfulfilled” mean?
Unfulfilled means that your order has not yet shipped.My tracking info says “Delivered” but I never got it. What should i do?
Unfortunately RDboutique.com cannot be held responsible for packages that go missing once the tracking info shows that it’s been Delivered. We recommend visiting your local Post Office to see if they can locate your package. In our experience, it can sometimes take an additional 2-4 days for packages to find their way to your address even after it states that it’s been delivered. If USPS Priority shipping was chosen, feel free to file a claim through USPS regarding a lost or stolen package.My package was supposed to arrive today, but it never did. What should I do?
Unfortunately, packages can get delayed due to unforeseen circumstances. Sometimes due to weather, and other times due to package volume at your local USPS hub. Please allow an additional 1-2 business days for your tracking info to update.
Where is my package?
Our system automatically sends you an e-mail containing the tracking information as soon as your order is being prepared for shipment. Check your tracking link often for updates on the location of your package as well as the estimated delivery date.
If you have your Order # & e-mail address, feel free to check on the status of your order here: https://take3print.com/my-account
Otherwise, feel free to e-mail us to inquire about the status of your order: info@take3print.com
Do you ship internationally?
We ship worldwide for great prices but can not ship any aerosol, flammable liquids, or products larger than 8 oz. (e.g. Pints, Quarts, Gallons). For a full list.
Please note that the customer is responsible for additional taxes or Custom’s Fees (if any) upon arrival of the package. If package is refused or undeliverable for any reason, a refund will be given minus any Shipping Costs/Duties/Taxes/Customs fees. Please allow up to 30 days to receive a refund.
Shipping costs are non-refundable.
Commercial Invoices will include the full retail value of all products and will not account for any discounts/promotions.
Please note that rdboutique.com will not ship to any mail forwarding services. NO EXCEPTIONS.
What are your shipping options?
We offer shipping methods through a few different carriers. For USPS, our shipping options are: USPS First Class or Priority Mail. Free Shipping orders may ship via Priority Mail or FedEx Ground, whichever we deem more appropriate for the order size.
We also have international shipping options available through USPS (Tracked by Globegistics) and FedEx (International Priority).